Frequently asked questions

: It’s easy! You can book a live demo by contacting our team. We’ll walk you through how Booking Momentum works and answer any questions you have.
: We don’t offer a traditional free trial. Instead, you can set up and explore Booking Momentum at no cost. You’ll only pay once you start selling tickets – and the first 10 tickets you sell incur no fees. It’s a risk-free way to get started!
: You can be up and running in minutes! Just create an account, add your event details, and you’re ready to start selling tickets. If you need help with setup or integrations, our team is here to support you.
: Coming soon! We’re working on a feature that will let you import customer lists, previous bookings, and event details. Stay tuned—it’ll make migrating your data quick and easy!

: Booking Momentum is perfect for courses, conferences, seminars, workshops, and more. Whether you’re running a one-off event or a multi-session programme, we’ve got you covered.
: Yes! You can add your logo, text, and images to create a branded event page. The option to change colours is coming soon!
: Yes! You can set up multi-session events with different dates, times, and locations. It’s perfect for courses or events that span multiple days.
: You can already set up discount codes to offer special deals to your attendees. Early bird pricing is on the way—coming soon!
: Yes, you can set a ticket limit for each event to avoid overbooking. Once the limit is reached, the event will automatically display as sold out.
: Yes! Tickets include QR codes, and scanning will be even easier with our smartphone and tablet app, which is coming soon. For now, you can scan using any QR code reader and check attendees in manually.
: Not at all! Booking Momentum isn’t a subscription service—you only pay when you sell tickets. So if you’re not running events, you won’t pay a thing.

: Your customers can pay securely online using credit or debit cards through Stripe. Stripe also supports Apple Pay and Google Pay, making it easy for attendees to book.
: Payments go directly to your Stripe account. You’ll receive the funds based on Stripe’s payout schedule (typically within 1–3 working days).
: Our fees are automatically deducted when a booking is made—no hidden invoices. You’ll see a clear breakdown of Stripe’s payment processing fees and Booking Momentum’s transaction fees in your Stripe dashboard.
: Booking Momentum is completely free to set up—you only pay when you sell tickets. Our fees are 1% + 35p per ticket sold, with no upfront costs or subscriptions.
: Nope! We believe in transparent pricing. You’ll only pay the per-ticket fee and the Stripe processing charge—no surprises.
: Yes! There’s no charge for free events with up to 500 places. It’s a great option if you’re hosting a free workshop, seminar, or community event.

: Coming soon! We’re working on integrations with popular CRMs and email platforms to keep your contacts and campaigns in sync. We’ll also be offering an API so developers can build their own custom integrations.
: Booking Momentum supports Stripe as the exclusive payment provider, making it simple and secure to accept payments.
: Yes! Whether you’re hosting in-person, online, or hybrid events, Booking Momentum helps you manage registrations and payments effortlessly.
: Absolutely! You can automate confirmation emails when someone registers and schedule reminder emails ahead of your events.
: Yes! With our check-in feature, you can mark attendees as present, track no-shows, and export attendance reports for future reference.
: Of course! You can export all your event, customer, and booking data anytime in CSV format, making it easy to analyse or import into other tools.

: We offer friendly, expert support via email and live chat. Whether you need help with setup, features, or troubleshooting, we’re here for you.
: 100%! We use industry-standard encryption and partner with Stripe for secure payments, ensuring your data and your customers’ information are protected.
: Yes! We provide personalised onboarding to help you get started smoothly. We’ll guide you through setup, integrations, and best practices.

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